Where do you ship from?
All orders are shipped directly from our fulfillment centers in the United States to ensure genuine products, fast handling, and reliable delivery.
Do you ship internationally?
Yes, we proudly ship worldwide so customers everywhere can enjoy Health & Heal Supplements. Delivery times and customs processing vary by destination.
How long does shipping take?
Orders are processed within 1–2 business days.
- U.S. Standard Shipping: 3–7 business days
- U.S. Express Shipping: 2–3 business days
- International Shipping: 7–14 business days (depending on location and customs)
Once shipped, you’ll receive an email with your tracking information.
How much does shipping cost?
- United States:
Standard Shipping – $10
Express Shipping – $15
Free shipping on all U.S. orders over $100
- International: Flat shipping fee of $20 for all orders.
Can I track my order?
Yes! Once your order ships, you’ll receive an email with your tracking number and link to monitor your package in real time.
What if my package is delayed or lost?
If your order hasn’t arrived within the expected timeframe, contact us at support@healthandheal.com. Our team will assist in locating your package or arranging a replacement if needed.
What should I do if my package arrives damaged?
If your items arrive damaged or incomplete, please email us within 48 hours of delivery with clear photos of the packaging and items. We’ll resolve the issue promptly.
Can I change my shipping address after placing an order?
If your order hasn’t been processed yet, email us immediately at support@healthandheal.com. Once shipped, address changes cannot be made.
Do you deliver to P.O. boxes or APO/FPO addresses?
Yes, we deliver to P.O. boxes and APO/FPO addresses within the United States using USPS.
Will I need to pay customs or import taxes for international orders?
International orders may be subject to customs duties or import taxes depending on your country’s regulations. These fees are not included in our shipping costs and are the responsibility of the customer.